Privacy Policy
How Real Good Soil and Butte Valley Supply, Inc. handle website and contact information.
Effective date: March 12, 2026
1. Scope
This Privacy Policy explains how Butte Valley Supply, Inc. (dba Real Good Soil) collects, uses, and shares information when you use the Real Good Soil website.
2. Information we collect
We may collect information you voluntarily provide when you contact us by phone or email, such as your name, contact details, project information, service area, and product interests.
3. Automatically collected data
Like most websites, we may receive technical information such as IP address, browser type, referring pages, and general usage metrics from server logs or analytics tools used by our hosting providers.
4. How we use information
We use information to respond to inquiries, provide quotes, coordinate pickup or delivery, improve website performance, maintain security, and comply with legal obligations.
5. Cookies and similar technologies
Our website and hosting tools may use cookies or similar technologies for basic functionality, performance measurement, and security. You can manage cookies through your browser settings.
6. Sharing information
We do not sell personal information. We may share information with service providers that support website hosting, communications, operations, or delivery coordination, and when required by law.
7. Data retention
We retain information for as long as reasonably necessary to provide services, support customer communications, resolve disputes, and meet legal or operational requirements.
8. Data security
We use reasonable administrative and technical safeguards to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure.
9. Your privacy choices
You may request access, correction, or deletion of personal information we hold about you, subject to legal limitations and verification requirements.
10. Children’s privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
11. Third-party links
Our website may include links to third-party websites (such as maps or social media). Their privacy practices are governed by their own policies.
12. California privacy notice
California residents may have additional privacy rights under applicable law. To exercise privacy rights requests, contact us using the details below.
13. Policy updates
We may update this Privacy Policy from time to time. Any updates are effective when posted, and the Effective Date on this page will be revised.
14. Contact us
For privacy questions or rights requests, contact us at admin@realgoodsoil.com or call (530) 895-9676. Mailing address: 2552 Clark Rd, Butte Valley, CA 95965.
Related policy: Terms of Service